knowledge sharing

UNDP KM Toolkit for the practice of Crisis Prevention and Recovery

Group Resource

This Knowledge Management Toolkit for the CPR Practice Area was prepared by UNDP’s Bureau for Crisis Prevention and Recovery in response to requests from members of the Crisis Prevention and Recovery Practice Network for guidance on knowledge management tools and techniques. This toolkit aims to explain the theory and outline the tools used in knowledge management for UNDP staff working in crisis and post-crisis situations. It is targeted at both BCPR staff and members of the wider Crisis Prevention and Recovery (CPR) Practice Area within UNDP. However, many of the suggestions given here are not strictly CPR-specific and can be applied to knowledge management in other UNDP Practice Areas.

Words of Knowledge - the Ukhamba (Calabash) Metaphor in Southern Africa

Group Discussion Topic

The word ukhamba is a Zulu word for a huge clay pot. It is commonly used by all African cultures. In Zulu ukhamba consists of two words: ukukhama (which means to squeeze out or compress out as in milking a cow) + bamba (to hold in place so as to receive that which is squeezed out). This meaning clearly explains the metaphor of thinking hard (ukukhama) and receiving the treasures of thinking into human memory (ukubamba). Therefore ukhamba is a container, a reservoir, and a protector of that which is valuable and good for physical and spiritual nourishment. It is a central piece in the rite of social fellowship. The rite itself is treated with respect and studied deference.

Measuring knowledge impact for improved service delivery

It is always advocated that knowledge sharing is important for improved service delivery. The question is how do you measure the impact? Is it possible to measure knowledge? If we cannot measure the contribution of knowldge sharing to improved service delivery why are we doing it. Programmes such as knowledge sharing and management are initiated to fill a specific gap.

Ukhamba - the Calabash as a metaphor for knowledge sharing and teamwork

Ukhamba - Calabash

Ukhamba is the Nguni word for Calabash. You pronounce it OO-KHAM-BA. The Calabash is a gourd pumpkin that has been used by ancient people throughout Africa as a container in which to brew beer, store medicines, valuable herbs and water. But the concept of Ukhamba is more than this - it is a metaphor for knowledge sharing and teamwork. Here are some key ideas from Ukhamba as provided by Ralph Sibande and Mama Kena, a Sotho Traditional Healer and expert on culture and Nguni languages:

The KMAfrica.com Web 2.0 KnowledgeHub

A few people have asked about the architecture and vision of www.KMAfrica.com and so here is a short overview: The system is based on Drupal, a FOSS (Free and Open Source Software) program. The system is described as one of the most popular content management frameworks in the world with a large user community and a wide range of applications from simple websites to complex administration systems being built on the Drupal system.

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